User Experience Improvement Program

To meet the exact needs of the user, without fuss or bother, VanceAI.com invites you to join in our User Experience Improvement Program (UEIP). UEIP is a VOLUNTARY agreement between you and VanceAI.com that allows VanceAI.com to collect data about how you use our products. The information is used by software developers to improve the interface and usability of the products. Some hardware and operating system information is also collected. No information is gathered that can be linked to you as an individual.

Participation in the UEIP is anonymous and unobtrusive. Software performance is not affected.


Collection and Use of Information

  • Data about your usage patterns is collected. This include:
  • • System Information: Hardware and OS information, etc;
  • • Product Usage: which commands and tools you use & how often you use them & how long the application stays open, etc;

• Product Settings: Provide information to improve default settings;

No personal data, such as IP address or login credentials, is collected. No data is collected about the files and services you use in VanceAI.com. No data is collected about your use of products other than VanceAI.com.

Once you provide your consent to join the program, information regarding your device and how you use it will be periodically (maximum once per day) collected and sent to VanceAI.com. The purpose of processing such data is to further improve the quality and the performance of our devices so as to ensure the best features possible in the near future.
VanceAI.com will not create a specific profile of your habits when using a device

Note: Error reporting is not part of the UEIP. If you experience a software error that affects your use of the product, you should send an error report through Contact Us.

Security & Privacy

VanceAI.com is committed to protecting your privacy and security of collected information by a variety of methods, including the use of security technologies and procedures. Information collected from your device will not be shared or disclosed to any partners or other third-parties unless as mandated by applicable law. For more information, please refer to our Privacy Policy.

Opt-out

You can choose to opt out of this Program at any time by changing the settings via the UEIP user interface.

If you have any questions or any other concerns, please Contact Us.