Payment & Refund
A list of frequently asked questions on payment and refund rule of Vance AI.
Why am I still being charged even though I have unsubscribed?
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Does my payment include taxes?
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How to use the coupon code?
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Is it safe to pay on your website?
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What should I do if credit card payment failed?
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What if I forget to use the coupon code?
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What if the subscription renewal failed?
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What payment methods do you support?
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What should I do if my credit card expired?
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Why PayPal asks for binding my credit card?
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How long does a refund take?
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How to apply for a refund?
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What to do with my remaining credits after refund?
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What’s your refund policy?
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