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Payment & Refund

VanceAI Help Center > Payment > What should I do if credit card payment failed?

Payment

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Refund

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What should I do if credit card payment failed?

Many factors result in payment failure, most of which are due to the risk control policies on the payment bank side.

If you encounter payment failure, please try:

  1. pay again
  2. use another credit card to pay again
  3. change payment method, for example, switch to PayPal from credit card. 
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